Shiragiku

Exceptional service from Manager Abe, staff personnel Thu, Nino, and Htar! Personal attention to our needs, ensuring we catch the correct bus to visit the infamous Hells of Beppu to our special anniversary dinner at Garland 12 on the 12F of the hotel. Also, many thanks to the two staff members from the souvenir shop on the 1F that took the time to fill out each of the shipping documents to send our 6 bags ahead to our hotel in Fukuoka, allowing ease of travel on the train back from Beppu! The buffet breakfast was a notch above other hotels in both quality and variety of dishes. Numerous drinks are offered during the extravagant buffet breakfast, welcome period in mid afternoon, and evenings from the lobby station on the 1F, such as coffee and teas, wines and sake, detox water drinks, amazake drinks for digestion, and high balls. Desserts are likewise plentiful and typical of Japanese bakers being subtly sweet and always pleasantly presented! Loved the onsen facilities, the alternating days assigned to the men’s and women’s public baths, especially the jacuzzi onsen and the beautiful open air baths. Next visit will definitely include a massage session! Our visit was timed to coincide with the seasonal blooming of various types of cherry blossom trees and 3 minutes away was Beppu Park, a visual delight of colors to behold in winding rows of tulips and colorful blossoms with grand backdrops of white Sakura trees. Simply magnificent and lifetime memories made during our visit!

Loved the staff...really great. Superb On Sen. Great breakfast from top floor restaurant. Very good sized rooms, for Japan.

The public bath / onsen that is available for use for hotel guests which I used both during the night and subsequent morning of my stay. The breakfast located at the 12th floor is great as well, with a variety of both Western and Japanese style breakfast available.